Peerify

We're here to help

For anything about your account, a safety concern, a billing question, or feedback on the app, email us directly. We read every message.

[email protected]

Common requests

Report a safety concern

You can report any profile or message directly inside the app — it's the fastest way, since it's automatically linked to the account and conversation involved. Open a profile and use the “…” menu, or press and hold a message. If you can't access the app, email us with as much detail as you can and we'll investigate.

Delete your account

You can delete your account permanently at any time from inside the app — see step-by-step instructions. If you no longer have access to the app, email us from the address on your account and we'll process the deletion for you.

Peerify Plus & billing

Peerify Plus is billed and managed entirely through your App Store account — subscriptions, renewals, refunds and cancellations are handled there, under Settings → [your name] → Subscriptions on your device. We can't issue refunds directly, but email us if something looks wrong and we'll help.

Something's not working

Tell us what you were doing, what you expected, and what happened instead — a screenshot helps a lot. We'll get back to you as soon as we can.

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